Automated Residential Complex System
2017, the beginning
With the start of the residential complex construction came the idea to create the "Misto Kvitiv" community.
We launched:
π Forum for discussions and knowledge sharing
π₯ YouTube channel with reviews and useful information
π Facebook page for news and announcements
π’ Telegram channel and over 40 chats (by stages, entrances, and interests)
Over time, the project evolved into a unified automated management system that unites residents and simplifies interactions within the complex.
MK Bot 
As the chats expanded and repeated questions appeared, the MK Bot was developed and connected to all chats to automatically answer the most common requests.
The bot handled more than 30 typical questions, for example:
- "What's our postal code?"
- "Give me the security phone number"
- "Bot, pour a beer"
- "What's the pharmacy's phone number?"
The full list of commands is available via: "Bot, what can you do?"
Main bot functions:
- Reminders to submit meter readings for heat, water, and electricity with direct links
- Quick search for a car owner's contact by license plate
- User verification as a resident
- Assistance with managing the personal account
- Sending various notifications
- ...
Telegram chats
users contacted the bot
Unified residents registry with personal account
Given the growing number of residents and ambitious development plans, together with the HOA and the operating company we decided to create an online database of all complex investors and collect additional data (email, vehicles, etc.) for management and automation systems. Users were invited to register in the personal account and provide the necessary data, which are then verified against state registers. Only after verification is access to the complex services granted.
Each user has a personal account to manage contact details, unit information, vehicles, and more. It provides full functionality for complex services: online access requests for security, requests to an engineer to resolve building issues, and other services. It also tracks and accrues charitable contributions for various needs.
The resident administration system is also used by the HOA to keep resident data current and to quickly find contacts by apartment number. The number database is synchronized with the security phone so it can automatically determine which stage and apartment is calling, helping confirm that the caller is indeed a resident.
Implemented Projects
Independent and joint projects implemented for residents of the MK residential complex
Air Quality Monitoring Station
With financial support from MK residents, an in-house air quality monitoring station was purchased and installed. It records key indicators: temperature, humidity, PM2.5 and PM10 particulate matter, carbon monoxide (CO), nitrogen dioxide (NO2), ammonia (NH3), formaldehyde, and radiation. All data is displayed in the personal account, sent to EcoCity, and available via the bot on request.
Free Wi-Fi
Together with DataNet, free Wi-Fi was installed in every entrance of the first stage, making it even more convenient for residents to spend time in the courtyard.
Map of Establishments
An interactive map of all facilities located within the residential complex has been created for residents to easily search and navigate. VIEW
Automatic License Plate Recognition System
To automatically open the barrier, a license plate recognition system was implemented. It is integrated with the resident database: any verified resident can add or change their vehicle's license plate in the personal account (app) to trigger automatic barrier opening at the checkpoint. When submitting an online pass application for taxis, deliveries, or guests, you can specify a license plate so the system admits the vehicle and cancels the application after passage.
40+ RC Chats
Telegram chats were created for residents and organized by construction stage, entrance, and interests. Stage and entrance chats are available only to verified residents (investors and their families). All other chats are accessible via the residentβs personal account and are not publicly visible.
Bot + Video Surveillance
To quickly report or check situations in the courtyard and beyond, the bot was integrated with the video surveillance system. On request, you can instantly receive a screenshot from any CCTV camera right in Telegram, without a time-consuming manual connection to the system.
Detecting Power Supply Availability in the Complex
In case of outages, the system automatically detects the electricity status in the residential complex and notifies residents via the app and the bot.
Integration with Google Services
To maximize automation, the system integrates Google services, including:
- Google People
AI Integrations
To improve convenience and automate processes in the complex, AI integrations were implemented. AI services help residents obtain information faster, automate routine tasks, and improve interaction with the system.
Automated water and heat meter readings
The system automatically reads water and heat meters, sends the data to the resident's personal account, and forwards it to the management company. This eliminates manual entry, reduces errors, and simplifies consumption control.
Application: Web, Android, iOS
The first version was a PWA web app that could be installed on Android, iOS, and Windows β whether a smartphone, tablet, or PC. It has always been free and fully functional across devices.
Over time, Android and iOS versions were developed and published in Play Market and App Store.
Application System
With more residents and increasing traffic, the security pass application system needed improvements. Previously, requests were recorded manually in a notebook and by phone; security could not keep up with calls, logging, barrier opening, and verification. The new system lets any verified resident submit a pass request via the personal account or app, specifying the vehicle plate (if any) and description. The request appears on the security monitor in a convenient format with quick search by apartment number or license plate, speeding up processing and reducing queues at the entrance. Requests are also sent to the license plate recognition system for automatic access and are canceled after passage.
Resident Accounts
Residentsβ Cars
Requests per day to the service
Messages processed
Used
- PHP
- MariaDB
- Telegram API
- AI
- Laravel
- IoT
- Flutter
- PWA